OpsPal
Industries · Lending

Operations infrastructure for lenders, brokers, and ISOs.

Speed-to-lead, submission operations, underwriting workflow, and reporting — built by a team that has run them inside a funding shop.

The problems we keep seeing in funding shops

Leads die in inboxes

New applications sit while reps dial stale lists. The fastest shop wins the file — and speed is an operations problem, not a hustle problem.

Submissions stall

Files wait on missing stips and manual packaging. Every re-touch is margin lost and a borrower one phone call closer to a competitor.

CRM data nobody trusts

Duplicate records, inconsistent stages, and missing fields drive commission disputes and forecasts nobody believes.

Reporting that can't answer the question

"What funded, from where, at what cost?" If that takes a week of spreadsheet archaeology, you're steering blind.

What we build for lending operations

  • Speed-to-lead intake and routing — applications captured, enriched, and in the right rep's hands in minutes, not hours.
  • Submission and underwriting workflow automation — intake, parse, score, route, package, submit, and track, with a human on every decision.
  • Salesforce architecture at the Apex/SOQL level — not config-only admin work; real engineering on the platform your pipeline runs on.
  • Lender data hygiene — deduped records, consistent stages, and validation at entry so the data stays clean.
  • Analytics, attribution, and rep enablement — what funded, from where, at what cost, and which reps need what coaching.

How we work with systems your revenue runs on

Lending clients hand us the systems their funding volume depends on, so the engagement machinery is built for transparency: a named account lead and assigned engineer as your direct contacts, a shared Confluence workspace logging activity, decisions, and change orders, checkpoint sessions with written recaps, and milestone billing — you pay on delivered checkpoints, not on faith. We take only the access the work requires. The full delivery machinery is laid out in the method.

The low-risk way in

Scope the operating layer your shop is missing.

Book a scoping call and we'll map where files stall, where leads leak, and what to build first — or start with the free checkup.