Terms of Service

Agreement to terms

By using our website or services, you agree to these terms. If you don't agree, don't use our services.

Our services

OpsPal provides business consulting, software development, and system integration services. We help you:

• Set up and connect business tools
• Build custom software systems
• Automate workflows
• Improve sales and marketing processes

What you agree to

When you use our services, you agree to:

• Provide accurate information
• Not use our services for anything illegal
• Not share your account or access with others
• Pay for services as agreed

Payment and refunds

Payment terms are agreed before work begins. If we agree to deliver something by a date, we deliver it — or we keep working until it's done. Refund policies are discussed on a case-by-case basis.

Intellectual property

Work we create for you belongs to you once paid for. We may use anonymized examples of our work for marketing (with your permission).

Limitation of liability

We do our best, but we're not responsible for:

• Indirect or consequential damages
• Loss of profits or data
• Issues caused by third-party tools or services

Our total liability is limited to what you paid us for the specific service.

Text messaging (SMS) program

Program: OpsPal (operated by OpsPal LLC) sends text messages to people who opt in on an OpsPal web form. Messages include follow-ups on the request you submitted, confirmations and reminders for scoping calls, replies to your questions, and occasional marketing and promotional messages about OpsPal services.

How to opt in: tick the text-message box on an OpsPal form and provide your mobile number. The box is never pre-checked, and consent is not a condition of submitting the form or of purchasing anything.

Message frequency: varies. Message and data rates may apply, and are charged by your mobile carrier, not by us.

How to opt out: reply STOP to any message at any time. You will get one confirmation message and nothing further unless you reply START to opt back in.

How to get help: reply HELP to any message, email hello@ops-pal.com, or reply directly to the text.

Carriers: mobile carriers are not liable for delayed or undelivered messages.

Your privacy: mobile phone numbers and text-messaging consent are never shared with, sold to, or rented to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

Changes to terms

We may update these terms from time to time. The "Last updated" date shows when they were last changed. Continued use means you accept the new terms.

Contact us

If you have questions about these terms, email us at hello@ops-pal.com