OpsPal
AI Operations

AI operations that plug into the business.

This is not chatbot theater. We wire AI into the workflows, data, approvals, and reporting your team already depends on.

The problem

Most "AI" is a chatbot bolted onto a website. The real value is operational: the manual file review, the copy-paste between tools, the follow-up that slips. We build AI into the operation — with knowledge bases, human review, and reporting — so it actually moves work.

What we build

Knowledge base Prompt system AI-assisted step Human review CRM update Reporting

AI agents & internal copilots

Custom agents and internal tools that take a whole job off your team’s plate.

Business knowledge bases

Context databases and prompt systems grounded in your real business knowledge.

AI-assisted CRM & follow-up

AI that drafts, routes, and updates the CRM your team already runs on.

QA + human-approval loops

Review checkpoints and guardrails on anything customer-facing or high-stakes.

Managed AI operations

We run and improve your AI workflows on a retainer as models and needs change.

What changes for you

30 → 5 min

AI underwriting at BH Capital

At BH Capital, AI underwriting cut review time from 30 minutes to 5 per file.

Hours back

Repetitive work runs itself

Repetitive work runs itself; your team handles exceptions, not every case.

Fewer drops

Follow-up and routing automated

Follow-up and routing happen automatically, with humans on the decisions.

What this improves

  • Less manual prep work
  • Faster summaries and follow-ups
  • Internal answers found faster
  • Repeat work handled by automation
  • Human approval where decisions matter
  • Team trained to use AI safely

How we engage

An offer ladder — start where it pays off and climb only as far as it earns. Human-in-the-loop and guardrails at every rung.

AI Readiness Audit Prompt System + Team Training AI Workflow Build AI Agent / Internal Tool Managed AI Operations

Why us specifically

We built the BH Capital AI underwriting engine — intake, parse, score, route, package, submit, track — taking files from 30 minutes to 5 and approvals from days to 2–3 hours. Tal builds cloud automation in AWS Lambda and Step Functions; Daniel scopes the business logic from years inside a finance operation.

Engineering depth under the hood

Cloud automation

AWS Lambda Step Functions S3 SES

Integration layer

Webhooks OAuth Stripe Portal sync

When you need this

  • A repetitive, rules-based process is eating your team’s time.
  • AI gets talked about, but never built into the business.
  • You want AI applied to operations, not a website chatbot.

Pricing for this service

Ready to scope it?

Book a scoping call and we’ll map exactly what to build, in what order, and what it costs.