A senior RevOps and operations team — without building the department yet.
Keep your systems, dashboards, AI workflows, and revenue operations moving — managed monthly by the same senior team that built them. Start with a build, stay on a retainer.
The argument
A growing company eventually needs RevOps, operations, data, AI, CRM, and integration roles in-house. OpsPal gives the owner that senior cross-functional capability now — before they're ready to hire and manage the whole department. The revenue-operations and Salesforce layer is led by a Salesforce-certified RevOps leader who has built and led revenue systems at enterprise scale across multiple M&A integrations. You get the operating team without the org chart, the payroll, or the management overhead.
Before you hire five roles, build the operating layer.
The internal hiring path
- RevOps lead
- Operations manager
- Data / reporting analyst
- Automation / AI builder
- Systems / integration engineer
Roughly $585,000–$870,000 per year, fully loaded.
The OpsPal path
- CRO/COO-level operator
- Salesforce / integration engineer
- Infrastructure / product architect
- AI + automation workflows
- Monthly operating cadence
A senior cross-functional team — from $3,500/mo.
Estimate based on 2025–2026 US salary data (Glassdoor, Salary.com, U.S. Bureau of Labor Statistics) for five roles — RevOps lead, operations manager, data analyst, automation engineer, and Salesforce/integration developer — at a small-to-mid-sized business, applying a 1.3× fully-loaded cost multiplier covering benefits, payroll taxes, and overhead (Hadzima/MIT formula; BLS Employer Costs for Employee Compensation). Ranges are planning estimates, not quotes.
What the retainer includes
- Monthly RevOps leadership
- CRM governance
- Dashboard review
- Process improvement
- AI workflow management
- Automation maintenance
- Infrastructure / vendor management
- SOP updates
- Sales / marketing-ops alignment
- People-systems advisory
- Owner-offload planning
- Team training
- Quarterly roadmap
What this improves
- Monthly systems improvements without a full-time hire
- Dashboards reviewed and kept current
- CRM governed and maintained
- Automations monitored
- AI workflows improved over time
- Owner has an operating partner
People systems
Part of the operating layer most firms ignore: organizational design, role clarity, and team-fit intelligence — informed by the lens we built into Kinaura by PRISM Dynamics. This is not therapy, HR compliance, or psychometric diagnosis. It's making sure the right people own the right work.
- The owner can't delegate.
- The team is misaligned.
- Meetings waste time.
- Roles overlap.
- Sales/ops handoffs fail.
- The wrong person owns the wrong work.
Three retainer tiers
Scoped by operating load, meeting cadence, and systems responsibility — capacity-capped, not unlimited.
Care Plan Managed Infrastructure
For systems, apps, and websites OpsPal built. Hosting and uptime monitoring, minor fixes and small changes, dependency and security updates, and a monthly status report. Protect the investment — the team that built it keeps it running.
Managed RevOps
Operating cadence plus systems responsibility: scheduled checkpoint sessions, a prioritized backlog, dashboards and reporting maintained, automation and AI workflows monitored and improved — all documented in a shared Confluence workspace. Scoped by operating load, meeting cadence, and systems responsibility.
Strategic Operating Partner
The embedded model: audit → roadmap → implementation → ongoing direction. For owners preparing to scale or exit, and for acquirers and operators who need an outside ops team driving the operating layer. Everything in Managed RevOps, plus a strategic planning cadence and cross-functional ownership.
What every retainer includes
- A named account lead and an assigned engineer — both client-facing. The people who scope the work are the people who do it.
- A shared Confluence workspace: activity logging, living documentation, decisions, and change orders — visible to you, amendable, auditable.
- Written recaps after every checkpoint session.
- Monthly reporting on what was done, what's next, and what it costs.
Become the business that runs without the owner holding it together.
Book a scoping call and we'll scope the right cadence and systems responsibility for where your business is now.
First, see how much runs on you. Take the 2-minute Owner Dependence check →