What changed in tech this week, and what it means for your operation.
Every week we read the newsletters and vendor announcements so you don't have to, keep the parts that matter to small and mid-sized businesses, and write our own insights on what to do about them. Every news item links to its source. Get it by email or follow the RSS feed.
Roll out AI like a new hire, and forecast December on evidence
AI arrived this week inside tools most teams already pay for: skills in Google Workspace, an AI coworker seat in Salesforce and scheduled follow-ups in Workspace Studio. The teams that get value from it tend to treat it like any other hire, with a written job, clear rules and someone checking the work. Our five insights cover where to start and what to settle before the year closes.
All briefings
Roll out AI like a new hire, and forecast December on evidence
This week: rolling out a first AI agent, curbing AI tool sprawl, tighter targeting, year-end forecasts and how owners stop being the bottleneck.
Read briefing → November 10, 2026AI agents get guardrails, and buyers arriving from AI search start paying off
Org-wide AI connectors, agent payment controls, AI spend benchmarks, AI-referred traffic that converts, and an email deliverability warning.
Read briefing → November 7, 2026Looking for longer pieces? Read the articles.