RevOps and AI operations for Brickell firms.
Brickell is Miami's office district. Professional services is by far its largest group of employer businesses, real estate comes next, and most of these firms are small: nearly three in four have fewer than five employees. They sell expertise, take in documents, and get paid on deals or engagements, so the intake, the pipeline, and the reporting carry the business. OpsPal builds and runs that layer, remotely, with a senior team.
The constraint we see most in Brickell: intake that lives in email
A wealth practice, a capital advisor, a law or accounting firm, a brokerage: the work starts with documents. Statements, applications, engagement letters, onboarding packets. They arrive by email in every format, someone retypes them into a spreadsheet or the CRM, and the pipeline report is only as current as the last person who had time to do that.
So the partners ask for numbers in a group chat, because the system cannot answer. Hiring another coordinator moves the retyping to a new desk. It does not remove it.
If every file arrived structured and the pipeline updated itself, what would your team do with those hours, and what could you finally measure?
Where we have done this before
For BH Capital Funding, a founder-led capital firm, we moved underwriting data out of email and into the CRM and standardized the underwriting flow, with a person on every decision. Daniel Speiss co-founded BH Capital Funding. This case reflects work completed during that engagement. Metrics are operator-reported.
The first step is small
Take the Systems and Data module of the free Business Checkup. It shows where your intake breaks and what to leave alone. If the answer is that your setup is fine, it will say so.
What a Brickell firm gets
A senior RevOps, AI, and systems team, without building the department yet.
Intake + AI review
Documents read and structured on arrival, with a person on every decision.
Details →CRM + Migrations
One pipeline the partners trust, built by an engineer.
Details →Reporting
Numbers that hold up with an investor, a lender, or a regulator.
Details →Fractional COO / RevOps
A managed operating team on a monthly retainer.
Details →What's changing in Brickell
Dated changes that touch how local businesses sell, hire, and comply. Each links to its source.
- Miami office vacancy is falling (third quarter of 2026). Overall office vacancy across Miami fell to 13.9%, with about 1.8 million square feet under construction. Lease renewals and decisions to expand or move depend on how much space is coming. Cushman & Wakefield, Miami Office MarketBeat, Q3 2026.
- No more sales tax on commercial rent (October 1, 2025). Rent for office and retail space no longer carries the state sales tax or the county surtax, for occupancy from October 1, 2025. Firms that lease office space should check that invoices and the books reflect it. Florida Department of Revenue, TIP 25A01-04.
- One yearly permit for routine commercial repairs (March 9, 2026). The City of Miami, which includes Brickell, launched an Annual Facilities Permit that covers routine repairs, replacements, and small renovations on a commercial property under a single permit for a year. Building owners can plan upkeep without pulling a permit for each job. City of Miami.
Brickell FAQ
Do you work with Brickell finance and professional-services firms?
Yes. Document-heavy intake, deal and engagement tracking in a CRM, and reporting that holds up are the work we do most. We work remotely with Brickell firms and reply within two business days. Book a scoping call.
Do you have an office in Brickell?
No. OpsPal is a remote, senior team with no physical office in Brickell or elsewhere in Miami. We can meet in person in South Florida by arrangement.
Why are the Brickell figures by ZIP code?
Brickell is a neighborhood, not a city, so the Census Bureau does not publish figures for it by name. We use ZIP codes 33129, 33130, and 33131, which cover Brickell and parts of the areas next to it, and we say so wherever the figures appear.
What does it cost?
Each stage is quoted in writing before work starts, and a managed retainer is optional. See pricing.
Brickell up close
ZIP codes 33129, 33130, and 33131, which cover Brickell, had 72,761 residents in the Census Bureau's 2020 to 2024 estimates. 57.1% were born outside the United States, and 64.1% of residents age 5 and older speak Spanish at home. 20.4% of employed residents work in their own business, compared with 16.3% across Miami-Dade County.
| Measure | Brickell | Miami-Dade County |
|---|---|---|
| Residents | 72,761 | 2,738,356 |
| Born outside the U.S. | 57.1% | 54.5% |
| Speak Spanish at home (age 5+) | 64.1% | 66.7% |
| Self-employed (share of employed residents) | 20.4% | 16.3% |
| Homes lived in by their owner | 29.3% | 52.2% |
| ZIP code | Residents | Median household income |
|---|---|---|
| 33129 | 14,702 | $113,367 (±$13,945) |
| 33130 | 34,964 | $61,009 (±$7,485) |
| 33131 | 23,095 | $144,138 (±$25,820) |
Employer businesses in ZIP codes 33129, 33130, and 33131
ZIP codes 33129, 33130, and 33131 had 6,497 employer establishments in 2023, employing 66,880 people. 4,771 of them had fewer than five employees and 1,603 had 5 to 99.
| Sector | Establishments |
|---|---|
| Professional, scientific, and technical services | 2,316 |
| Real estate and rental | 650 |
| Retail trade | 422 |
| Wholesale trade | 366 |
| Accommodation and food services | 340 |
What employers pay in Miami-Dade County
In the first quarter of 2026, private employers in Miami-Dade County paid an average of $1,816 a week, up 4.6% from a year earlier. They employed 1,138,952 people, down 0.4% from a year earlier.
Brickell is a neighborhood, not a Census place, so these figures cover ZIP codes 33129, 33130, and 33131, which also take in parts of neighboring areas. ZIP codes do not follow city limits exactly. Survey figures are estimates with margins of error. Sources: U.S. Census Bureau, American Community Survey 5-year estimates, 2020 to 2024; U.S. Census Bureau, ZIP Code Business Patterns 2023; U.S. Bureau of Labor Statistics, Quarterly Census of Employment and Wages, first quarter of 2026, private employers. Retrieved November 11, 2026.
Miami-Dade County by the numbers
Miami-Dade County had 98,394 employer establishments in 2023, employing 1,055,440 people. 28,214 of them (29%) had 5 to 99 employees, and 68,608 had fewer than five.
| County | Employer establishments | With 5 to 99 employees | Employees |
|---|---|---|---|
| Miami-Dade County, FL | 98,394 | 28,214 | 1,055,440 |
| Sector | Establishments |
|---|---|
| Professional, scientific, and technical services | 17,799 |
| Health care and social assistance | 11,569 |
| Retail trade | 10,826 |
| Wholesale trade | 8,354 |
| Real estate and rental | 7,227 |
| Other services (repair, personal, and civic) | 7,096 |
Within those, 4,477 establishments were specialty trade contractors (NAICS 238) and 9,260 were ambulatory health care practices (NAICS 621).
How many businesses here use AI
In Florida, 28% of businesses said they used AI in the last two weeks (reference period October 5 to 18, 2026), compared with 24% nationally. The average of the last six two-week periods was 27%. The Census Bureau publishes this by state, not by county.
Sources: U.S. Census Bureau, County Business Patterns 2023 (employer establishments: business locations with paid employees. Not companies; self-employed people with no employees are not counted.) and the Business Trends and Outlook Survey, state-level estimates for the two weeks ending October 18, 2026 (reference period October 5, 2026 to October 18, 2026, published November 5, 2026). The survey asked: "In the last two weeks, did this business use Super Intelligence or SI (formerly referred to as Artificial Intelligence or AI) in any of its business functions?" Figures were retrieved November 11, 2026 and summed by OpsPal across the counties listed; all other numbers are the Census Bureau's.
Questions about Brickell's business numbers
What share of Brickell residents speak Spanish at home?
64.1% of Brickell residents age 5 and older speak Spanish at home, and 57.1% were born outside the United States, according to the U.S. Census Bureau's American Community Survey 5-year estimates for 2020 to 2024. Across Miami-Dade County, the share speaking Spanish at home is 66.7%.
How many Brickell residents are self-employed?
20.4% of employed Brickell residents work in their own business, incorporated or not, according to the American Community Survey 5-year estimates for 2020 to 2024. Across Miami-Dade County, the self-employed share is 16.3%.
How many employer businesses are in Brickell?
ZIP codes 33129, 33130, and 33131 had 6,497 employer establishments in 2023, employing 66,880 people, according to the U.S. Census Bureau's ZIP Code Business Patterns. ZIP codes do not follow city limits exactly.
What do private employers pay in Miami-Dade County?
In the first quarter of 2026, private employers in Miami-Dade County paid an average of $1,816 a week, up 4.6% from a year earlier. They employed 1,138,952 people, down 0.4% from a year earlier. Source: the U.S. Bureau of Labor Statistics Quarterly Census of Employment and Wages.
How many employer businesses are there in Miami-Dade County?
Miami-Dade County had 98,394 employer establishments in 2023, according to the U.S. Census Bureau's County Business Patterns. 28,214 had 5 to 99 employees and 68,608 had fewer than five. An establishment is one business location with paid employees, so a company with several locations counts more than once.
Which industries have the most employer businesses in Miami-Dade County?
By number of employer establishments in 2023, the largest sectors in Miami-Dade County were Professional, scientific, and technical services (17,799), Health care and social assistance (11,569), and Retail trade (10,826), according to the U.S. Census Bureau's County Business Patterns.
How many businesses near Miami-Dade County use AI?
In Florida, 28% of businesses said they used AI in the last two weeks (reference period October 5 to 18, 2026), compared with 24% nationally. The average of the last six two-week periods was 27%. The Census Bureau publishes this by state, not by county. The figure is the Census Bureau's Business Trends and Outlook Survey estimate for Florida.
Scope your Brickell build
Book a scoping call and we'll map what to fix first and in what order. If none of it is worth fixing yet, we'll tell you that too.